Terms of use

SIRIN Copenhagen ApS owns, operates and manages the website www.sirincopenhagen.com

SIRIN Copenhagen is based at Gammel Kongevej 103, Frederiksberg, Denmark.

CVR number:37589969
Phone: +45 52390670 12-18
E-mail: contact(at)sirincopenhagen(dot)com

Access to and use of this website is subject to the following terms and conditions. By using the website, you are agreeing to those terms and conditions, which may be updated.

Purchases

When making a purchase on this website, choose your desired products and add them to your cart. Until the final step you will be able to amend your selection and choose not to proceed with your purchase. Shipping costs will be added on top of the total price, depending on your location. Once your purchase is complete, you will receive an e-mail confirmation with the order number. All orders are subject to availability and confirmation of the order price. Dispatch times may vary.

Payment

Sirincopenhagen.com accepts payment by Visa, Visa Dankort and Matercard.

By placing an order on this website, you “certify  that the payment information for your order is valid and correct.“ and give your authorisation for SIRIN Copenhagen to effectuate the withdrawal. Payment will take place on the day when your order is dispatched.

Delivery & Tracking

Delivery cost will vary depending on the product and the destination. The delivery cost will appear in the shopping cart before the payment at checkout.

Orders are usually dispatched within 2-4 working days following the purchase. Once your order is on its way to you, you will receive an e-mail with a tracking number (if available) which will allow you to follow your order’s route.

We care a lot about waste and pollution, therefore we are trying to use the most efficient shipping methods. We are trying to make the packaging smaller and to use as much recycled material as we can.

Returns and cancellation

You have the possibility to return or exchange your order within 30 days after purchase. The original invoice must be included. Your return parcel can be sent or returned to our shop at the following address:

Gammel Kongevej 103, Frederiksberg, Danmark

Please note that any used, damaged goods or products that show signs of wear will not be accepted. It is the customer’s responsibility to make sure the goods are in the same condition as when purchased. If your order is damaged upon delivery to you, please contact us at contact@sirincopenhagen.com

The cancellation deadline is 14 days after the client receives the product. The client has to send an email to contact@sirincopenhagen.com informing us about the order cancellation. After that the product has to be shipped or returned to the shop within 14 days with the original invoice included. Sirincopenhagen.com doesn’t cover the shipping cost for returned or cancelled orders. The warranty is 2 years, guaranteed by the product manufacturer.

If you have received a gift, which has been bought from sirincopenhagen.com and you wish to return the product we can exchange it for another product of the equivalent value. The gift cannot be exchanged for cash.

Products purchased in our shop at Gammel Kongevej 103, Frederiksberg, can be returned within 14 days and exchanged for another product or a gift card, no refund.

The SALE items can’t be returned or refunded. If there is a manufacturing problem please contact the company which produced the product.

Taxes & VAT

All prices that appear on the website include Danish VAT. Orders placed within the EU should not be subject to additional taxes, whereas countries outside the EU may charge custom fees. SIRIN Copenhagen cannot be held responsible for any delay at the customs or extra charges.

Privacy policy

In order to make a purchase on sirincopenhagen.com, you will need to provide the following information: name, surname, address, phone number or email, credit / debit card information. This information is for internal use only, will remain strictly confidential and will not be shared with third party members.